bd1122 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how bd1122 ("the Platform", "we", "us", or "our") collects, uses, stores, shares, and protects personal data provided by or collected about individuals ("you", "your", or "Player") who access or use the bd1122 website at https://bd1122.org and all associated services. This Policy forms part of our Terms & Conditions and should be read alongside them.

By registering an account, accessing the Platform, or using any bd1122 service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

bd1122 is committed to handling all personal data responsibly and in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, and security.

2 Data We Collect

bd1122 collects personal data through several channels, including direct submission during registration, automatic collection during Platform use, and receipt from payment service providers. The categories of data we collect are as follows:

• Identity Data Full legal name, date of birth, gender, nationality, and government-issued identification document details (e.g., National ID card, passport) collected during the account verification process.
• Contact Data Email address, mobile phone number, and residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Financial Data Payment method identifiers (such as bKash wallet numbers, Nagad account references, Rocket numbers, Upay details, or bank account references), transaction amounts, deposit and withdrawal history, and account balance records.
• Gaming Activity Data Game session logs, bet history, win/loss records, bonus usage, tournament participation records, and preferred game categories.
• Technical Data IP address, device type and model, operating system, browser type and version, time zone setting, session timestamps, and referring URL.
• Communications Data Records of support interactions, live chat transcripts, email correspondence, and any feedback or complaint submissions you direct to bd1122.

3 How We Use Your Data

bd1122 uses the personal data we collect for the following purposes, each of which is supported by a lawful basis:

• Account Registration and Management: To create, maintain, and administer your bd1122 player account, including verifying your identity and age (21+) in accordance with our responsible gaming obligations.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer partners, and to maintain accurate financial records of all transactions in BDT.
• Legal and Regulatory Compliance: To satisfy anti-money-laundering (AML) checks, know-your-customer (KYC) requirements, fraud detection obligations, and any other applicable legal duties.
• Platform Security: To detect, prevent, and investigate fraudulent activity, unauthorised account access, prohibited use of multiple accounts, and other integrity violations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in connection with your use of bd1122 services.
• Service Improvement: To analyse aggregated, anonymised usage patterns and improve the performance, reliability, and content of the Platform.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and fulfil our duty of care obligations to players.
• Promotional Communications: Where you have provided explicit consent, to send you relevant offers, promotions, and updates relating to bd1122 services. You may withdraw consent at any time by contacting support.

4 Legal Basis for Processing

bd1122 processes your personal data under the following lawful bases:

• Contractual Necessity: Processing required to perform the contract between bd1122 and you as a registered player — including account creation, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and fraud prevention obligations.
• Legitimate Interests: Processing carried out for bd1122's legitimate business interests, such as Platform security, fraud detection, service improvement, and responsible gaming monitoring — provided such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — for example, for the receipt of direct marketing communications. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5 Cookies and Tracking Technologies

bd1122 uses cookies and similar local storage technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including session authentication, security token management, and maintaining your logged-in state. These cookies cannot be disabled without affecting core Platform functionality.
• Performance Cookies: Used to collect anonymised information about how players interact with the Platform — such as page load times and navigation paths — to help us identify and resolve performance issues.
• Functional Cookies: Allow the Platform to remember your preferences, such as language settings and display options, to provide a more personalised experience.

bd1122 does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Platform.

6 Data Sharing and Disclosure

bd1122 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment Service Providers: We share transaction-related data with bKash, Nagad, Rocket, Upay, and our bank transfer partners solely to the extent necessary to process your deposits and withdrawals.
• Identity Verification Partners: We may engage regulated third-party KYC and AML service providers to assist in verifying the identity of players and screening against relevant watchlists. These providers process data under strict contractual and confidentiality obligations.
• Game Content Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and game-play data necessary to deliver their games. Their own privacy policies govern how they handle such data.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by law, pursuant to a valid legal order, or where we believe disclosure is necessary to protect the safety of any person or to prevent or investigate fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a material part of bd1122's business assets, personal data held by bd1122 may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Policy.

All third-party recipients of personal data are required by bd1122 to maintain appropriate technical and organisational security measures, and to use personal data only for the purposes for which it was shared.

7 Data Retention

bd1122 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your active relationship with bd1122 and for a minimum of five (5) years following account closure to comply with AML record-keeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years in accordance with standard financial record-keeping requirements.
• Support and Communications Data: Retained for three (3) years from the date of the last interaction to support dispute resolution and service quality monitoring.
• Technical and Session Data: Typically retained for up to twelve (12) months for security monitoring and fraud prevention purposes, after which it is anonymised or deleted.

Where personal data is no longer required for any lawful purpose, bd1122 will securely delete or irreversibly anonymise it. Anonymised data that no longer identifies any individual may be retained indefinitely for analytical purposes.

8 Data Security

bd1122 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data, including payment method references and identity documents.
• Strict access controls ensuring that only authorised bd1122 personnel with a legitimate operational need can access personal data.
• Regular security assessments and monitoring of Platform infrastructure for vulnerabilities and intrusion attempts.
• Multi-factor authentication requirements for internal system access by bd1122 staff.

While bd1122 takes all reasonable steps to protect your personal data, no system is entirely immune to security threats. In the event of a data breach that is likely to result in a high risk to your rights, bd1122 will notify affected players without undue delay and will take all practicable steps to mitigate the impact.

9 Your Privacy Rights

As a bd1122 player, you hold the following rights in relation to your personal data:

• Right of Access: You may request a copy of all personal data bd1122 holds about you. Requests will be fulfilled within 30 days of receipt.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to Erasure: Subject to our legal and regulatory retention obligations, you may request deletion of your personal data upon permanent closure of your account.
• Right to Restriction of Processing: You may request that bd1122 restricts processing of your personal data in certain circumstances, such as while a dispute is being investigated.
• Right to Data Portability: Where technically feasible, you may request that bd1122 provides your personal data in a commonly used, machine-readable format.
• Right to Object: You may object to processing based on bd1122's legitimate interests where you believe your rights and interests override ours.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our data team at [email protected]. We may need to verify your identity before processing your request. There is no charge for exercising your rights, though we reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

10 Children and Minors

bd1122 services are strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. If bd1122 becomes aware that personal data has been collected from a person under 21, we will immediately close the relevant account, refund any deposits to the originating payment method following identity verification, and delete all associated personal data.

If you have reason to believe that a minor has registered on bd1122, please notify us immediately at [email protected] so that we can take prompt action.

11 Third-Party Links and Services

The bd1122 Platform may contain references to third-party service providers, game studios, and payment partners. bd1122 is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of bd1122.

12 Changes to This Policy

bd1122 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page with an updated "Last Updated" date. We may also notify registered players of significant changes via email or in-platform notification. Your continued use of the Platform following publication of a revised Policy constitutes your acceptance of the changes. We recommend reviewing this page periodically to stay informed.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the bd1122 data team. Our support team is available 24 hours a day, seven days a week.

Email: [email protected]

Please include your registered username and a clear description of your request or concern so that we can assist you as efficiently as possible.